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Fabriquée en
France |
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![]() Payment of your order Once
you have selected your model using the scrolling menus, click on “Add
to basket”. You can see the content of your basket at any time by
clicking on “See my basket” on the top right of each page on the site.
When you confirm your order (by clicking on ‘Payment’ in your basket), you begin the payment process and you must declare that you fully accept our General Conditions of Sale (see the right hand column). You can then proceed with payment, in full security, via Paypal. |
Fleurcup delivers worldwide Great Britain and
Ireland
We ship your order by the PostExport 3J (La Poste française) with tracking service the working day after your order. The delivery time for PostExport 3J shipments is 3 working days after reception by the post office. Your Fleurcup menstrual cup should therefore be delivered within 4 working days after your order. When your order is shipped, we send a confirmation e-mail along with the delivery tracking number. You can check the delivery status on the “La Poste” website. Don't forget to download the user guide in English. ![]() Mainland France, Corsica and Monaco We will ship your package by Lettre Max Suivie de La Poste the day after your order. The standard delivery time for Lettre Max Suivie de La Poste is 1 working day after registration by the post office. Your Fleurcup menstrual cup should therefore be delivered within 2 working days after your order. When your order is shipped, we send a confirmation e-mail along with the delivery tracking number. You can check the delivery status on the “La Poste” website. Important note: don't forget to download the user guide in english, french, german, spanish, dutch and italian. Please ensure that you will be able to understand the guide before ordering. French overseas departments and territories: Guadeloupe, Martinique, French Guiana, Reunion, Saint-Barthélemy, Saint-Martin, Saint-Pierre and Miquelon and Mayotte We send orders by recorded delivery service with tracking service the day after your order. The delivery time for the recorded delivery service with tracking service is 5 days after registration of the package by the post office. Your Fleurcup menstrual cup should therefore be delivered within 6 working days after your order. Important note: don't forget to download the user guide in english, french, german, spanish, dutch and italian. Please ensure that you will be able to understand the guide before ordering. Germany, Belgium, Luxemburg, Denmark, Spain, Finland, Holland, Portugal and Sweden We ship your order by the Export 3J (La Poste française) with tracking service the day after your order. The delivery time for Export 3J shipments is 3 working days after reception by the post office. Your Fleurcup menstrual cup should therefore be delivered within 4 working days after your order. When your order is shipped, we send a confirmation e-mail along with the delivery tracking number. You can check the delivery status on the “La Poste” website. Important note: don't forget to download the user guide in english, french, german, spanish, dutch and italian. Please ensure that you will be able to understand the guide before ordering. ![]() Austria, Bulgaria, Cyprus, Estonia, Greece, Hungary, Italy, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia We ship your order by the French post office’s international recorded delivery service the day after your order. The delivery time for international shipments is 3 to 5 working days after reception by the post office. Your Fleurcup menstrual cup should therefore be delivered within 4 to 6 working days after your order. Important note: don't forget to download the user guide in english, french, german, spanish, dutch and italian. Please ensure that you will be able to understand the guide before ordering. All other countries of the world We ship your order by the French post office’s international recorded delivery service (except for Switzerland : Export 3J) the day after your order. The delivery time for international shipments depends on the country of delivery. Important note: don't forget to download the user guide in english, french, german, spanish, dutch and italian. Please ensure that you will be able to understand the guide before ordering. It is up to the buyer to check, with proper authorities, any restrictions on importing the products ordered with regard to laws and rules of its department, territory, state and/or its country of delivery. Further to a order placed on the www.fleurcup.com website, taxes, royalties, customs duties and\or additional taxes (for example: local taxes, import duties, taxes of State, etc.), imposed when the parcel reaches its destination, must be paid by the buyer to proper authorities or to intermediaries authorized in the department, the territory, the state and\or the country of delivery the address of which is situated: - In a not member country or a not member territory of the European Union - In a territory included in the European Union but which legally makes an exception by the national and\or international laws or rules These taxes, royalties, customs duties and\or additional rights (for example: local taxes, import duties, taxes of State, etc.) connected to the delivery of an article are payable by the buyer. FLEURCUP SARL is not responsible for these charges, only the buyer is responsible, both in terms of declaration and payment in the authorities and the competent bodies of the department, the territory, the state and\or the concerned country of delivery. FLEURCUP has no obligation to check or inform the buyer of these taxes, royalties, customs duties and\or additional rights (for example: local taxes, import duties, taxes of State, etc.) applicable. To find out them, the buyer must enquire beforehand with the proper authorities of his department, territory, state and\or country. Participation
in postage and packaging costs.
For all countries of the world, the amount of the postage and packaging costs is 2,50€. It is free from 45€. |
![]() Cooling off period In compliance with
Article 10 of our General Conditions of Sale, you have a statutory
right
of withdrawal.
If you are not entirely satisfied with your Fleurcup menstrual cup, simply return it to us, not forgetting to include all the documents present with the package upon delivery, within 7 (seven) calendar days of the delivery date, without having used it, damaged it or handled it without due precaution, in its original packaging, and we will refund the sums paid within 30 (thirty) days. The cost of returning the Fleurcup remains at your expense. For obvious reasons of hygiene and healthcare, we cannot accept returns of Fleurcup menstrual cups that have been unpacked and/or used. For full details, see Article 10 of our General Conditions of Sale. Do you want
to consult our
General Conditions of Sale ? General Conditions of Sale (in french) Format .pdf, open Adobe Reader To download Adobe Reader, click on this link. |
| General Conditions of Sale - Retailers contact us |